Effective Date: June 29, 2026
Who We Are
Vera Cruz Apartelle is a comfortable accommodation in Tagbilaran City, Bohol, Philippines. We provide fully furnished rooms for business travelers, vacationers, families, and guests planning extended stays. Whether you are visiting for work or leisure, we strive to deliver a relaxing, convenient, and memorable experience.
Our website address is:
https://veracruzapartelle.com
At Vera Cruz Apartelle, protecting your privacy is one of our priorities. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information whenever you visit our website, make a reservation, contact us, or use our services. It also outlines your rights regarding your personal data under applicable laws.
Information We Collect
We collect personal information that you voluntarily provide when making a reservation, submitting an inquiry, contacting us, or completing forms on our website. Depending on the services you use, the information we collect may include:
- Full name
- Email address
- Mobile or telephone number
- Address (if provided)
- Check-in and check-out dates
- Number of guests
- Booking details
- Special requests or messages
- Payment-related information processed by trusted third-party payment providers
In addition to the information you provide, we automatically collect certain technical information when you visit our website. This information may include:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Referring website or source
- Cookies and similar technologies
This technical information helps us improve website performance, enhance security, analyze visitor activity, and provide a better browsing experience.
How We Use Your Information
We use your personal information to deliver our services and improve your overall experience with Vera Cruz Apartelle. Depending on your interaction with our website or services, we may use your information for the following purposes:
- 예약 처리 및 관리
- 예약 및 객실 가능 여부 확인
- Respond to inquiries and provide customer support
- Send reservation confirmations, updates, and important stay information
- Improve our website, services, and overall guest experience
- Protect our website by detecting and preventing fraud or unauthorized activity
- Process payments through trusted third-party payment providers
- Comply with applicable legal, tax, and regulatory requirements
In addition, we analyze website usage and guest feedback to improve our services, strengthen website security, and provide a more convenient booking experience. We also use personal information only when necessary and in accordance with applicable privacy laws.tion to improve our services, maintain website security, and comply with applicable legal obligations.
온라인 예약
When you make a reservation through our website, we collect the information necessary to process your booking, communicate with you, and deliver the services you request. Additionally, we use this information to confirm reservations, respond to inquiries, send important booking updates, and prepare for your arrival.
Your booking information also helps us manage guest services, maintain accurate reservation records, and fulfill our legal and operational responsibilities. We process this information only for legitimate business purposes and in accordance with this Privacy Policy and applicable privacy laws.
결제
For your security, we process payments through trusted third-party payment providers. Vera Cruz Apartelle does not store complete credit card details or online payment credentials on its servers. Instead, our payment partners securely process payment transactions using their own systems and security standards.
Before completing a payment, please review the privacy policy of your chosen payment provider. Their collection, processing, storage, and protection of payment information are governed by their own privacy policies and applicable security standards.
댓글
방문자가 당사 웹사이트에 댓글을 남길 때, 스팸 탐지 및 웹사이트 보안을 돕기 위해 댓글 양식에 표시된 정보와 방문자의 IP 주소 및 브라우저 사용자 에이전트 문자열을 수집합니다.
귀하의 이메일 주소에서 생성된 익명화된 문자열(해시)은 Gravatar 서비스에서 귀하가 사용 중인지 확인하기 위해 제공될 수 있습니다. Gravatar의 개인정보 보호 관행에 대한 자세한 내용은 공식 Gravatar 개인정보 보호 정책을 참조하십시오.
댓글 승인 후, 귀하의 프로필 사진은 댓글 맥락에서 공개적으로 표시될 수 있습니다.
미디어
이미지를 당사 웹사이트에 업로드하는 경우, EXIF GPS 정보와 같은 포함된 위치 데이터가 있는 이미지는 피해야 합니다. 웹사이트 방문자는 웹사이트에 게시된 이미지에서 위치 데이터를 다운로드하고 추출할 수 있습니다.
쿠키
Our website uses cookies and similar technologies to improve website functionality, enhance your browsing experience, support online reservations, and analyze website performance.
For example, cookies help us:
- 귀하의 기본 설정 기억
- Maintain booking session information
- Improve website functionality and online reservations
- Analyze website traffic and visitor behavior
- Strengthen website security and spam protection
- Ensure that forms and booking features function properly
When you use our online booking system, temporary cookies may be stored on your device to remember selected dates, room preferences, guest details, and other reservation information throughout your session.
In addition, some trusted third-party services integrated into our website, such as website analytics, booking platforms, maps, payment providers, and embedded content, may also use cookies. These providers process information according to their own privacy and cookie policies.
Most cookies expire automatically when you close your browser. However, certain cookies remain on your device for a limited period to remember your preferences and improve future visits.
You can manage or disable cookies through your browser settings at any time. Please note, however, that disabling certain cookies may limit website functionality or prevent some booking features from working properly.
Embedded Content from Other Websites
Some pages on our website may include embedded content from trusted third-party sources, such as videos, images, maps, booking widgets, social media posts, or articles.
When you interact with this embedded content, the third-party provider may collect information about your activity, use cookies, or monitor your interaction with the content. Therefore, we encourage you to review the privacy policies of those providers, as they process your information according to their own privacy practices.
Third-Party Services
To operate our website efficiently and provide a better guest experience, Vera Cruz Apartelle works with trusted third-party service providers. These providers support various website features, booking services, analytics, maps, social media integration, security, and payment processing. They may include, but are not limited to:
- MotoPress Hotel Booking
- Google Analytics
- Google Search Console
- Google Maps
- Google reCAPTCHA
- 페이스북
- 인스타그램
- Booking.com
- Agoda
- TripAdvisor
- Trusted payment service providers
Depending on the service you use, these providers may collect limited technical information, such as your IP address, browser type, device information, cookies, and website usage data. They process this information according to their own privacy policies and applicable legal requirements.
Before using any third-party service, we encourage you to review its privacy policy to understand how your personal information is collected, processed, stored, and protected.
Who We Share Your Data With
We never sell your personal information. However, we may share limited information with trusted third-party providers only when necessary to process reservations, complete payments, provide customer support, maintain website operations, or comply with applicable legal obligations.
Depending on the services you use, we may share information with:
- Booking and reservation service providers
- Payment processing providers
- Website hosting and maintenance providers
- Spam detection and website security services
- Government authorities, when required by law
- Service providers that support our business operations
If you request a password reset, your IP address will be included in the password reset email to help verify and secure your request.
How Long We Retain Your Data
We retain your personal information only for as long as necessary to provide our services, fulfill reservation requests, comply with legal obligations, and maintain accurate business records. After that, we securely delete or anonymize personal information unless the law requires us to keep it for a longer period.
Reservation and booking information may remain in our records for a reasonable period to support guest services, resolve disputes, process refunds when applicable, comply with tax and accounting requirements, and meet other legal obligations.
In addition, we regularly review the personal information we store and remove or securely dispose of data that is no longer required for legitimate business or legal purposes.
What Rights You Have Over Your Data
Under applicable privacy laws, you have certain rights regarding your personal information. Depending on your request and applicable legal requirements, you may:
- Access the personal information we hold about you
- Correct inaccurate or outdated personal information
- Delete your personal information, subject to applicable legal and business requirements
- Withdraw your consent where applicable
- Request information about how we collect, use, and protect your personal information
However, certain information must be retained to comply with legal, accounting, tax, security, or other regulatory obligations. If you wish to exercise any of these rights, please contact us using the information provided in the Contact Us section of this Privacy Policy.s.
Where Your Data Is Sent
To provide our services efficiently, certain information may be shared with trusted third-party service providers that support our website and reservation system.
For example, website traffic and analytics data may be processed through Google services, including Google Analytics and Google Search Console, to help us understand website performance, improve user experience, and maintain website functionality.
In addition, booking, payment, and inquiry information may be processed by trusted third-party providers that assist with online reservations, payment processing, spam protection, and website security.
When visitors submit comments, automated spam detection services may review the information provided to help protect our website from spam and other malicious activity.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. In addition, we regularly review and improve our security practices to reduce potential risks and strengthen the protection of your data.
Although we take appropriate measures to safeguard your information, no method of internet transmission or electronic storage can guarantee absolute security. Therefore, we encourage you to protect your personal information by using secure devices, safeguarding your account credentials, and contacting us immediately if you believe your information has been compromised.
Children’s Privacy
Our website and services are intended for individuals who can legally make accommodation reservations. If we discover that a child has submitted personal information without appropriate parental consent where required, we will promptly remove that information.
Links to Other Websites
Our website may contain links to third-party websites, including booking platforms, social media pages, maps, and travel-related services. Although we carefully select the services we reference, these external websites operate independently and maintain their own privacy policies and terms of use.
Before providing any personal information, we encourage you to review the privacy policies of those websites. Because each third-party provider manages its own website, Vera Cruz Apartelle is not responsible for the privacy practices, content, security, or policies of external websites.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business operations, or applicable legal requirements. Whenever we make changes, we will update the effective date at the beginning of this page.
Accordingly, we encourage you to review this Privacy Policy periodically so you remain informed about how we collect, use, and protect your personal information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we process your personal information, please contact us using the details below. We will do our best to respond promptly and address your concerns.
Vera Cruz Apartelle
0218-A Espuelas Extension
Poblacion III, Tagbilaran City
Bohol, Philippines
이메일: info@veracruzapartelle.com
Telephone: (038) 412-3419
휴대폰:
Globe: 0936 951 4579
Smart: 0969 607 9428
규정 준수
Vera Cruz Apartelle complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable privacy regulations. Accordingly, we are committed to protecting the personal information of our guests, website visitors, and online users through responsible data collection, use, storage, and security practices.
Furthermore, we regularly review our privacy practices to ensure they remain consistent with applicable legal requirements and industry standards.
